DATA PROTECTION POLICY
As part of the use of the Mohawk's Cycles website, its users will be asked to provide certain personal data necessary to provide the products and services requested. This is particularly the case when making purchases on our site, when creating a customer account, when registering for communications or when making contact with our customer service.
Thus, when browsing the site and using the features of the Mohawk's Cycles website, the data processed may be:
Identity and personal contact details (email address, telephone number, address)
Login credentials and associated passwords
The purchase history and associated invoices
Various statistics related to the use of the Mohawk's Cycles website
PURPOSES OF THE PROCESSING
The collection and processing of this personal data allows Mohawk's Cycles to:
Guarantee the proper execution of the sales contract concluded during purchases made on the site, ensure the proper management of our commercial relationship and the proper processing of purchases and orders,
When the user has consented, receive marketing communications as well as information about Mohawk's Cycles, its products and its offers,
Carry out analyzes and statistics with a view to adapting the sales and marketing activities of Mohawk's Cycles,
Meet its legal and regulatory obligations, in particular in tax, accounting and guarantee matters.
DATA CONSERVATION DURATION
These data are kept for a period equal to the recommendations of the CNIL and / or legal obligations:
All data relating to a customer account is kept for a period of 3 years from the last contact between the customer and Mohawk's Cycles.
Data relating to purchases (invoices) are kept for a period of 5 years after the date of the purchase to which they relate.
Cookies have a validity period that cannot exceed 13 months.
RECIPIENTS OF DATA
The data communicated by the customer during his use of the Mohawk's Cycles site is collected by Mohawk's Cycles, in compliance with the legislation applicable to this practice.
This data may be communicated to third-party companies, intervening at the request of Mohawk's Cycles in order to ensure the proper execution of the obligations resulting from the contracts concluded with its customers (payment and logistics services). Any communication of this data to a third party is governed by the conclusion of a contract guaranteeing the protection of the data communicated and respect for the rights enjoyed by users of the Mohawk's Cycles site.
In the event that some of this data should be communicated outside the European Economic Area, Mohawk's Cycles will ensure that these transfers are made in strict compliance with the General Data Protection Regulation No. 2016/679.
RIGHTS OF USERS
In accordance with the legislation in force, users of the Mohawk's Cycles site have several rights.
The right of access
This right allows Mohawk's Cycles to be asked about the nature of the processing of the user's data (type of data, origin of collection, etc.). It also allows you to request a copy of all of this information.
The right to rectification
This right allows the updating of his data by the user.
The right to object
This right makes it possible to refuse the processing of data or to no longer appear in it. This right may be exercised subject to the imperative nature of the processing in question.
The right to erasure
This right allows the user to obtain the early deletion of data processed by Mohawk's Cycles. This right may be exercised subject to the imperative nature of the processing in question.
In all circumstances, user data is automatically deleted at the end of the retention period as stipulated by this data protection policy.
The right to portability
This right allows the user to have their data delivered in a technically usable format by them or any person of their choice.
Each user can exercise their rights by contacting Mohawk's Cycles:
by email: firstname.lastname@example.org
by post: Mohawk's Cycles, 62 Boulevard Henri Navier Taverparc - Cell 2.3 95150 Taverny France
In the event that a user considers that his rights have not been respected, he can request the intervention of the CNIL: https://www.cnil.fr/fr/agir
DATA PROTECTION POLICY